Shipping

Australia-Wide Shipping Only

All shipping orders will be delivered via Australia Post with a flat-rate shipping fee of AUD12.

FREE Shipping automatically applies for orders over AUD99.

Returns

Delivered Products

If there are issues (faulty or damaged) with the products delivered to you, please contact us.

In-Store Pick-Up

Please check the condition of the products while in-store. In-Store Pick-Up products are not eligible for return or refund once they have left our store.

Natural Imperfections & Effects

Each product is handmade, and hence will have imperfections due to nature and discrepancies from the product images on this website. Frosting and wet spots are natural effects of soy wax candles. Natural imperfections and effects are not reasons for return or refund.

Change of Mind

We do not offer return or refund due to change of mind.